Has anyone had problems opening the Battery Software tool V1.03. I was able to download the program, and open the tool, however no data is available even though the Cat 6 cable is connected to my USB port. Thanks
Yep, same problem. Created vanilla Win10 VM with all the latest patches. Driver installs okay but RuiXUtools.exe dies when I try to run it. No error.
Already disabled everything in Windows Defender for the executable, no difference.
Found some logs in Event viewer tho. Looks like a .NET permissions problem? Tried running it as Administrator, no help.
Log Name: Application
Source: .NET Runtime
Date: 4/6/2025 6:06:06 PM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-2F2OBIP
Description:
Application: RuiXUTools.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.UnauthorizedAccessException
at System.IO.__Error.WinIOError(Int32, System.String)
at System.IO.Directory.InternalCreateDirectory(System.String, System.String, System.Object, Boolean)
at System.IO.Directory.InternalCreateDirectoryHelper(System.String, Boolean)
at System.IO.Directory.CreateDirectory(System.String)
at WindowsFormsApplication1.Form_TestHD.InitTestCondition()
at WindowsFormsApplication1.Form_TestHD..ctor()
at BMS_TOOL.Form_TieTaTest..ctor()
at WindowsFormsApplication1.Form1..ctor()
at WindowsFormsApplication1.Program.Main()
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2025-04-07T01:06:06.8465072Z" />
<EventRecordID>1624</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>DESKTOP-2F2OBIP</Computer>
<Security />
</System>
<EventData>
<Data>Application: RuiXUTools.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.UnauthorizedAccessException
at System.IO.__Error.WinIOError(Int32, System.String)
at System.IO.Directory.InternalCreateDirectory(System.String, System.String, System.Object, Boolean)
at System.IO.Directory.InternalCreateDirectoryHelper(System.String, Boolean)
at System.IO.Directory.CreateDirectory(System.String)
at WindowsFormsApplication1.Form_TestHD.InitTestCondition()
at WindowsFormsApplication1.Form_TestHD..ctor()
at BMS_TOOL.Form_TieTaTest..ctor()
at WindowsFormsApplication1.Form1..ctor()
at WindowsFormsApplication1.Program.Main()
</Data>
</EventData>
</Event>