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At RUiXU Battery USA, we understand the importance of timely and reliable shipping. Our shipping process ensures fast and secure delivery for LiFePO4 battery banks, including our 5kWh battery and LiFePO4 battery packs.



RUiXU processes orders on a first-come, first-served basis. After payment is processed and your order is packaged, you will receive an email with tracking information for your shipment.

Don’t see that email? Be sure to check your spam or junk folder!



ZhuHai city, Guangdong Province, China

Germany warehouse

45329 Essen Nordrhein-Westfalen Germany

USA warehouse

Rancho Cucamonga California 91739

Canada warehouse

200 Walker Dr Brampton ON L6T 3W1, Toronto,Canada

Australia warehouse

Warehouse B, 44-46 Mandarin Street, Fairfield East, NSW Australia

Order Details:

All orders must have a valid phone number that is reachable during normal business hours, otherwise the shipment can be delayed and in some cases have storage fees accrued. We highly advise double checking the entered shipping address prior to checking out to avoid Change-of-Address or reconsignment fee.

Customers must specify if they need liftgate delivery in order to remove the product from the truck.


Processing and Estimated Delivery Times:

All the shipping use LTL Freight via pallet ship from local warehouse.

Orders of items marked as “in stock” on their respective product page will be shipped within 2 business days.All Freight delivery dates are estimates, with no guarantees on delivery dates. Estimated transit times vary based on location and size of order. Standard transit is between 3 and 15 business days.


Shipping Charges:

Our website automatically calculates shipping charges for packages shipping within continental US, based upon the address entered with a flat rate shipping $300,Shipping to Alaska and Hawaii is available on items and shipping quotes can be provided upon request.


Signature Upon Delivery:

The package require a direct signature to ensure your product has safely reached your final destination.


Local Pickup

All pickups will require an appointment scheduled with our shipping department at least 48 hours in advance of the pickup time and date.

If at any point you would like an update on your estimated delivery date, feel free to send an email to our customer service team at or reach out to the carrier assigned to your order. Just reference your tracking number and they can provide real time updates on the spot!

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